Terms and Conditions


All reservations are based on acceptance of our sales conditions.

Reservations are only confirmed upon receipt of a deposit equivalent to:
– 30 % of the rental fees for a stay of 7 days or more
– 50% of the rental fees for a stay of less than 7 days
– Full payment 14 days before the arrival

– up to 61 days before the arrival date: free cancellation
– between 60 to 31 days before arrival date: 50 % deposit not refundable
– between 30 days and 15 days before arrival date: 100% deposit not refundable
– 14 days before arrival date: 100% of the stay not refundable
– no show: 100% of the stay not refundable

In the case of our government would restrict non-essential travel to Morzine-Avoriaz or in the case of Morzine-Avoriaz would have to close because the pandemic, we would refund or report your deposit.
We propose you our cancellation insurance which covers COVID-19 in the case of one or more travellers would be affected by the virus, you can click to the link for more information

We propose you also the Fully Flexible Cancellation :
– free cancellation until 14 days before the arrival date
– payment of the full stay 14 days before the arrival date
– Standard rates will be increased by surcharges of 3%

Shortened Stays
Should the length of stay shortened, all the stay will have to be paid.

Check in time :
Our official check in time is from 16.00 on date of arrival. However we will do our best to ensure your room is ready upon your arrival.
In case of late arrival (after 20.30) we request that you inform us in advance.

Check out time :
Rooms need to be left at midday on day of Departure.

Half Board
Our half Board rate is a set package including dinner, room & breakfast.


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